Instructions for Fixing Errors Ccmsetup Failed with Error Code 0x80004005

Introduction

When it comes to managing a large number of computers in an organization, System Center Configuration Manager (SCCM) is a popular choice. SCCM allows administrators to manage software updates, deploy applications, and monitor system health across a network of computers. However, sometimes things can go wrong, and one of the most common errors that SCCM administrators encounter is the “ccmsetup failed with error code 0x80004005” error. In this article, we will discuss what this error means and provide step-by-step instructions for fixing it.

What is the Ccmsetup Failed with Error Code 0x80004005 Error?

The “ccmsetup failed with error code 0x80004005” error is a common error that SCCM administrators encounter when trying to install the SCCM client on a computer. This error occurs when the SCCM client installation process fails to complete successfully. The error code 0x80004005 indicates that the installation process was unable to access a required file or folder.

Possible Causes of the Ccmsetup Failed with Error Code 0x80004005 Error

There are several possible causes of the “ccmsetup failed with error code 0x80004005” error. Some of the most common causes include:

• Incorrect permissions on the SCCM client installation folder
• Antivirus software blocking the SCCM client installation
• Firewall settings blocking the SCCM client installation
• Corrupted SCCM client installation files
• Network connectivity issues

Step-by-Step Instructions for Fixing the Ccmsetup Failed with Error Code 0x80004005 Error

Now that we have discussed what the “ccmsetup failed with error code 0x80004005” error is and some of the possible causes, let’s take a look at the step-by-step instructions for fixing this error.

Step 1: Check Permissions on the SCCM Client Installation Folder

The first step in fixing the “ccmsetup failed with error code 0x80004005” error is to check the permissions on the SCCM client installation folder. Make sure that the account you are using to install the SCCM client has the necessary permissions to access the installation folder. To do this, follow these steps:

1. Open Windows Explorer and navigate to the SCCM client installation folder.
2. Right-click on the installation folder and select “Properties”.
3. Click on the “Security” tab.
4. Make sure that the account you are using to install the SCCM client has “Full Control” permissions on the installation folder.
5. If the account does not have the necessary permissions, add the account to the list of users with permissions on the installation folder.

Step 2: Disable Antivirus Software

The next step in fixing the “ccmsetup failed with error code 0x80004005” error is to disable any antivirus software that may be blocking the SCCM client installation. Antivirus software can sometimes interfere with the installation process, so it is important to temporarily disable it while installing the SCCM client. To disable antivirus software, follow these steps:

1. Open the antivirus software on the computer where you are trying to install the SCCM client.
2. Find the option to disable the antivirus software temporarily.
3. Disable the antivirus software.
4. Attempt to install the SCCM client again.

Step 3: Check Firewall Settings

The next step in fixing the “ccmsetup failed with error code 0x80004005” error is to check the firewall settings on the computer where you are trying to install the SCCM client. Make sure that the necessary ports are open to allow the SCCM client installation to complete successfully. To check firewall settings, follow these steps:

1. Open the Windows Firewall settings on the computer where you are trying to install the SCCM client.
2. Make sure that the necessary ports are open to allow the SCCM client installation to complete successfully.
3. If the necessary ports are not open, add them to the list of allowed ports.
4. Attempt to install the SCCM client again.

Step 4: Delete Corrupted SCCM Client Installation Files

The next step in fixing the “ccmsetup failed with error code 0x80004005” error is to delete any corrupted SCCM client installation files. Sometimes, the SCCM client installation files can become corrupted, which can cause the installation process to fail. To delete corrupted SCCM client installation files, follow these steps:

1. Navigate to the SCCM client installation folder.
2. Delete any files that have the “.tmp” extension.
3. Delete any folders that have the name “CCM” or “SMS” in them.
4. Attempt to install the SCCM client again.

Step 5: Check Network Connectivity

The final step in fixing the “ccmsetup failed with error code 0x80004005” error is to check network connectivity. Make sure that the computer where you are trying to install the SCCM client is connected to the network and has access to the SCCM server. To check network connectivity, follow these steps:

1. Open a command prompt on the computer where you are trying to install the SCCM client.
2. Type “ping ” and press Enter.
3. If the ping is successful, the computer is connected to the network and has access to the SCCM server.
4. If the ping is not successful, troubleshoot network connectivity issues.

Conclusion

The “ccmsetup failed with error code 0x80004005” error can be frustrating for SCCM administrators, but it is usually easy to fix. By following the step-by-step instructions in this article, you should be able to resolve this error and successfully install the SCCM client on your computers. Remember to check permissions, disable antivirus software, check firewall settings, delete corrupted installation files, and check network connectivity to ensure a successful installation.

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