How to fix :ticketmaster error 5005 ?

Instructions for Fixing Errors: Ticketmaster Error 5005


Ticketmaster is a popular online ticketing platform that allows users to purchase tickets for various events. However, sometimes users may encounter errors while using the platform. One such error is the Ticketmaster Error 5005. This error can be frustrating for users as it prevents them from completing their purchase. In this article, we will provide instructions for fixing the Ticketmaster Error 5005.

What is Ticketmaster Error 5005?

Ticketmaster Error 5005 is an error that occurs when users try to purchase tickets on the Ticketmaster platform. This error is usually caused by a problem with the user’s internet connection or the Ticketmaster server. When this error occurs, users are unable to complete their purchase and are presented with an error message.

Causes of Ticketmaster Error 5005

There are several reasons why users may encounter the Ticketmaster Error 5005. Some of the common causes include:

  • Internet connectivity issues
  • Server issues on the Ticketmaster platform
  • Browser cache and cookies
  • Incorrect login credentials

How to Fix Ticketmaster Error 5005

If you encounter the Ticketmaster Error 5005, there are several steps you can take to fix the issue. Here are some instructions for fixing the error:

Step 1: Check Your Internet Connection

The first step in fixing the Ticketmaster Error 5005 is to check your internet connection. Make sure that you are connected to a stable and reliable internet connection. If you are using a Wi-Fi connection, try resetting your router or modem. You can also try connecting to a different network to see if the error persists.

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Step 2: Clear Your Browser Cache and Cookies

Sometimes, browser cache and cookies can cause issues with the Ticketmaster platform. To fix this, you can clear your browser cache and cookies. Here’s how to do it:

  • Open your browser and go to the settings menu
  • Select “History” or “Privacy”
  • Click on “Clear browsing data”
  • Select “Cookies and other site data” and “Cached images and files”
  • Click on “Clear data”

Step 3: Try a Different Browser

If clearing your browser cache and cookies doesn’t work, you can try using a different browser. Sometimes, browser compatibility issues can cause the Ticketmaster Error 5005. Try using a different browser to see if the error persists.

Step 4: Check Your Login Credentials

If you are still encountering the Ticketmaster Error 5005, check your login credentials. Make sure that you are using the correct username and password. If you have forgotten your password, you can reset it by clicking on the “Forgot Password” link on the login page.

Step 5: Contact Ticketmaster Support

If none of the above steps work, you can contact Ticketmaster support for assistance. You can reach out to their customer support team via phone, email, or live chat. They will be able to assist you in resolving the Ticketmaster Error 5005.


The Ticketmaster Error 5005 can be frustrating for users, but it can be fixed by following the instructions outlined in this article. By checking your internet connection, clearing your browser cache and cookies, trying a different browser, checking your login credentials, and contacting Ticketmaster support, you can resolve the error and complete your ticket purchase.

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