Instructions for Fixing Errors True Metrix Error Codes E-3

Introduction

True Metrix is a popular brand of blood glucose monitoring systems used by people with diabetes to monitor their blood sugar levels. However, like any electronic device, True Metrix can sometimes encounter errors that can be frustrating and confusing for users. One of the most common errors is the E-3 error code. In this article, we will provide detailed instructions on how to fix True Metrix error codes E-3.

What is True Metrix Error Code E-3?

True Metrix error code E-3 is a common error that occurs when the blood glucose meter is unable to read the test strip. This error can be caused by a variety of factors, including:

• Expired test strips
• Dirty or damaged test strips
• Incorrectly inserted test strips
• Low battery

How to Fix True Metrix Error Code E-3

If you encounter the E-3 error code on your True Metrix blood glucose meter, follow these steps to fix the error:

Step 1: Check the Test Strip

The first thing you should do is check the test strip. Make sure it is not expired, dirty, or damaged. If the test strip is expired, replace it with a new one. If it is dirty or damaged, use a new test strip.

Step 2: Insert the Test Strip Correctly

Make sure you insert the test strip correctly. The test strip should be inserted with the contact bars facing up and the arrow on the test strip pointing towards the meter. If the test strip is not inserted correctly, the meter will not be able to read it.

Step 3: Check the Battery

If the test strip is not the problem, check the battery. If the battery is low, replace it with a new one. A low battery can cause the meter to malfunction and display error codes.

Step 4: Contact Customer Support

If none of the above steps work, contact customer support. They will be able to provide you with further assistance and may be able to replace your meter if it is defective.

Conclusion

True Metrix error code E-3 can be frustrating, but it is usually easy to fix. By following the steps outlined in this article, you should be able to resolve the error and continue monitoring your blood sugar levels with ease. Remember to always check your test strips, insert them correctly, and keep your meter’s battery charged to avoid encountering errors in the future.

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