How to fix :unknown error status -1 ?

Instructions for Fixing Errors: Unknown Error Status -1


If you are encountering an unknown error status -1 on your device, it can be frustrating and confusing. This error can occur on various devices, including iPhones, iPads, and iPods. The error message usually appears when you are trying to update or restore your device. In this article, we will provide you with step-by-step instructions on how to fix this error.

What Causes Unknown Error Status -1?

Unknown error status -1 can occur due to various reasons, including:

1. Network Issues

If your device is unable to connect to the internet or the network is unstable, it can cause unknown error status -1. This can happen when you are trying to update or restore your device.

2. Hardware Issues

Hardware issues can also cause unknown error status -1. This can happen if there is a problem with your device’s hardware, such as a damaged cable or port.

3. Software Issues

Software issues can also cause unknown error status -1. This can happen if there is a problem with your device’s software, such as a corrupted file or outdated software.

How to Fix Unknown Error Status -1

Now that we have identified the possible causes of unknown error status -1, let’s look at how to fix it.

1. Check Your Network Connection

The first step is to check your network connection. Make sure that your device is connected to a stable network. You can also try resetting your network settings by going to Settings > General > Reset > Reset Network Settings.

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2. Check Your Hardware

If your network connection is stable, the next step is to check your hardware. Make sure that your device’s cable and port are not damaged. You can also try using a different cable or port to see if that fixes the issue.

3. Update Your Software

If your hardware is not the issue, the next step is to update your software. Make sure that your device’s software is up to date. You can check for updates by going to Settings > General > Software Update.

4. Restore Your Device

If none of the above steps work, the final step is to restore your device. This will erase all the data on your device, so make sure that you have a backup before proceeding. You can restore your device by connecting it to your computer and using iTunes.


Unknown error status -1 can be frustrating, but it can be fixed. By following the steps outlined in this article, you should be able to fix the issue and get your device back to working order. If you are still encountering the error after trying these steps, it may be time to contact Apple support for further assistance.

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