Introduction

Urban VPN is a popular virtual private network (VPN) service that allows users to access the internet securely and anonymously. However, like any other software, Urban VPN may encounter errors that can prevent users from connecting to the internet. In this article, we will provide instructions on how to fix errors related to Urban VPN connection.

Step 1: Check Your Internet Connection

Before troubleshooting Urban VPN connection errors, it is important to ensure that your internet connection is stable and working properly. To do this, try accessing the internet using a different device or network. If you are unable to access the internet, contact your internet service provider (ISP) to resolve the issue.

Step 2: Restart Urban VPN

If your internet connection is working properly, the next step is to restart Urban VPN. To do this, follow these steps:

1. Close Urban VPN if it is currently running.
2. Open the Task Manager by pressing Ctrl + Shift + Esc on your keyboard.
3. Click on the Processes tab and look for any processes related to Urban VPN.
4. Select the processes and click on End Task.
5. Restart Urban VPN and try connecting to the internet again.

Step 3: Clear Your Browser Cache

If restarting Urban VPN did not resolve the issue, the next step is to clear your browser cache. This is because your browser may be storing outdated or corrupted data that is preventing Urban VPN from connecting to the internet. To clear your browser cache, follow these steps:

1. Open your browser and click on the three dots in the top right corner.
2. Click on Settings and scroll down to the Privacy and Security section.
3. Click on Clear browsing data and select the time range for which you want to clear the cache.
4. Check the box next to Cached images and files and click on Clear data.

Step 4: Disable Your Firewall

If clearing your browser cache did not resolve the issue, the next step is to disable your firewall temporarily. This is because your firewall may be blocking Urban VPN from connecting to the internet. To disable your firewall, follow these steps:

1. Click on the Start menu and type in Control Panel.
2. Click on Control Panel and select System and Security.
3. Click on Windows Defender Firewall and select Turn Windows Defender Firewall on or off.
4. Select Turn off Windows Defender Firewall (not recommended) for both private and public networks.
5. Click on OK to save the changes and try connecting to the internet again.

Step 5: Update Urban VPN

If disabling your firewall did not resolve the issue, the next step is to update Urban VPN to the latest version. This is because older versions of Urban VPN may have compatibility issues with your operating system or browser. To update Urban VPN, follow these steps:

1. Open Urban VPN and click on the three dots in the top right corner.
2. Click on About Urban VPN and check for any available updates.
3. If an update is available, click on Update and wait for the process to complete.
4. Restart Urban VPN and try connecting to the internet again.

Step 6: Reinstall Urban VPN

If updating Urban VPN did not resolve the issue, the final step is to reinstall Urban VPN. This is because the software may have become corrupted or damaged, preventing it from connecting to the internet. To reinstall Urban VPN, follow these steps:

1. Click on the Start menu and type in Control Panel.
2. Click on Control Panel and select Programs and Features.
3. Find Urban VPN in the list of installed programs and click on Uninstall.
4. Follow the on-screen instructions to uninstall Urban VPN completely.
5. Download the latest version of Urban VPN from the official website and install it.
6. Restart Urban VPN and try connecting to the internet again.

Conclusion

In conclusion, Urban VPN connection errors can be frustrating, but they can be resolved by following the steps outlined in this article. By checking your internet connection, restarting Urban VPN, clearing your browser cache, disabling your firewall, updating Urban VPN, and reinstalling Urban VPN, you can ensure that you can connect to the internet securely and anonymously using Urban VPN.

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